Thursday, May 9, 2013

Academic learning versus Work Experience


I went to an interesting presentation last night at Henley Management College. It was done by a representative of the Global Marketing Network (GMN). Whilst the presentations theme was  - the goals of GMN to assist in the spreading of good marketing practice. The interesting side topic that developed was the value of academic learning versus work experience, or in last nights terms practice knowledge.
This then evolved into a discussion around how to capture practice knowledge and share it with others. This is a topic for another day.

One of the quotes used, indicated that in the UK, recruitment professionals are finding it difficult to place graduates as the companies are looking for experience. This raises a number of interesting points:
  1. Is the value provided by a degree of no benefit to either the graduate or the employer?
  2. If there is value, what is it?
  3. How can practice knowledge be captured given that the practitioners often rely on trial and error and sometimes cannot qualify why they do something in a specific way.
  4. Is experience really key in a world where the next trend is being driven by those willing to change fastest and either create or adaptive to new disruptive technologies.

Harold Jarche in his article Life in perpetual Beta says "Work is learning and learning is the work."
If we agree this to be true of the modern work environment ( I do agree with this). Then at some point we have to 'learn how to learn'. I think we can agree, that most school education systems around the world today encourage regurgitation of textbook knowledge, rather than the ability to think independently analyse and create new concepts!

I believe that for many people the only time in their lives where they are actively encouraged to question the status quo, is during their time at university. This is where they truly ‘learn to learn’!
This is obviously a generalisation and many people will grow up, either through nature or nurture, continually challenging their surroundings.

An interesting comment made by one of the fellow attendees - indicated that in his organisation they tended to hire non-graduates, but when the time came for advancement, graduates are hired from outside the organisation.

Is this just “lazy” management, who do not want to spend the time training people but want the skills immediately available? They then realise that those practically skilled, but junior people, do not have the ability to learn and question. They become incapable of then acquiring the skills necessary, to manage, lead or reach higher levels of problem solving.

In such cases it is often viewed as intellectual snobbery, by the those with degrees. While this could be the case in many instances, it could also be a case of not having acquired the abilities of learning and solving.
A key point for me, is that all workplaces require a multitude of skills. Some positions require tasks, which do not ask for problem solving of vague concepts but more hard skills. Others will require more ability to absorb concepts and find solutions.

While some industries and positions will perhaps benefit more from youth and the most current skill sets (IT and Marketing being ones that come to mind), many require the experience of the industry along with the trial and error associated with success. Retail and logistics often require real, on the ground knowledge of what works and what does not in specific cases.

As an aside - it seems that marketing is turning into an technology job as digital and social marketing gain traction.  

I do however believe, that in many cases industries believe that they are completely unique and people from outside of that industry do not know what is required. My experience in many industries, is that this is not the case. Yes, there will be some nuances particular to that industry but a large portion of what companies do is the same or similar.

Give me someone smart and innovative, who is willing to learn and you can achieve much, regardless of age or experience!

I look forward to hearing your opinion!
















Saturday, November 20, 2010

IT Strategy analysis - Anthony Triangle

Welcome to my first blog post. I trust you will forgive any slip-ups I may make in the next few posts as I get accustomed to the process. I look forward to interacting with an many readers as possible. So let me begin......


What are the tools you are using to show business the technology strategy into the future! These tools should be available for use, both as an analysis tool and an output or presentation to business users.

I have found that the Anthony Triangle is an excellent tool to identify the future business systems requirements, as well as mapping the current state of the information environment. You can easily show where you are and were you want to be from an information perspective without getting caught up in the details of the applications and technical architecture requirements.

As an analysis tool it allows you to plot applications against the business functionality required, at a strategic, tactical, operational and knowledge level. In some instances you may choose to ignore the information requirements from a technical and business perspective, for example at a strategic level an application of a technical nature may not exist to satisfy the requirement. It may require an an analysts mind to mine data or a CEO to apply their knowledge to the task.

Has anyone found a suitable tool, with the exception of Excel, for creating an Anthony Triangle? While Excel will suffice it is a cumbersome and not very attractive method of creating such a diagram.

I have been searching for such a tool, but to date have not found a suitable candidate. I would be interested to hear if anyone has any another tool that they use which they believe is more suitable than the Anthony Triangle. Another option I have personally considered, is the use of a radar or spider diagram to plot current and future positions. The problem with this is that it does not allow me to map applications against the business requirement.

I have gone as far as commissioning one of my developers to come up with a solution but to date he has not had any time to dedicate to this. Would be even better if i could get one for my iPad - in omnigraffle perhaps!

For those who are not familiar with Anthony Triangle I attach an example below used for a consulting company.




If anyone would like to discuss this in more detail you are welcome to contact me. You can also add vertical lines to each of the departments and add the application names.